Shipping policy

Shipping Information

At Taste of Habesha, we carefully prepare and pack every order to ensure your products arrive fresh and full of authentic Habesha flavour.

As a small business, we appreciate your patience and support.

Processing Time

Orders are usually processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order has been dispatched, you will receive a shipping confirmation email.

UK Shipping

We currently ship across the United Kingdom using tracked delivery services.

Standard UK Delivery

  • Estimated delivery time: 2–5 business days
  • Shipping cost calculated at checkout

Free UK Shipping

We offer free UK shipping on orders over £50.

International Shipping

We currently offer limited international shipping to selected countries.

Delivery times vary depending on destination and customs processing.

Please note:

  • Customers are responsible for any customs duties, import taxes, or local fees charged by their country.
  • Delivery delays caused by customs or courier services are outside our control.

Order Tracking

Tracked delivery is provided where available.

You will receive tracking details once your order has been shipped.

Delivery Delays

While we aim to deliver within estimated timeframes, delays may occasionally occur due to:

  • Postal disruptions
  • Weather conditions
  • Customs processing
  • High seasonal demand

We appreciate your understanding.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly before placing your order.

Taste of Habesha is not responsible for orders delivered to incorrect addresses provided at checkout.

Damaged or Missing Orders

If your order arrives damaged or is missing, please contact us within 48 hours of delivery with your order number and photos where applicable.

We will do our best to resolve the issue promptly.

Contact

For shipping questions, please contact us at:

📧 tasteofhabeshauk@gmail.com