Shipping policy
Shipping Information
At Taste of Habesha, we carefully prepare and pack every order to ensure your products arrive fresh and full of authentic Habesha flavour.
As a small business, we appreciate your patience and support.
Processing Time
Orders are usually processed within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has been dispatched, you will receive a shipping confirmation email.
UK Shipping
We currently ship across the United Kingdom using tracked delivery services.
Standard UK Delivery
- Estimated delivery time: 2–5 business days
- Shipping cost calculated at checkout
Free UK Shipping
We offer free UK shipping on orders over £50.
International Shipping
We currently offer limited international shipping to selected countries.
Delivery times vary depending on destination and customs processing.
Please note:
- Customers are responsible for any customs duties, import taxes, or local fees charged by their country.
- Delivery delays caused by customs or courier services are outside our control.
Order Tracking
Tracked delivery is provided where available.
You will receive tracking details once your order has been shipped.
Delivery Delays
While we aim to deliver within estimated timeframes, delays may occasionally occur due to:
- Postal disruptions
- Weather conditions
- Customs processing
- High seasonal demand
We appreciate your understanding.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly before placing your order.
Taste of Habesha is not responsible for orders delivered to incorrect addresses provided at checkout.
Damaged or Missing Orders
If your order arrives damaged or is missing, please contact us within 48 hours of delivery with your order number and photos where applicable.
We will do our best to resolve the issue promptly.
Contact
For shipping questions, please contact us at:
📧 tasteofhabeshauk@gmail.com